ClearAct gives your platform a complete notice-and-action workflow: receive content reports, make decisions, notify users, handle appeals, and generate every document the Digital Services Act requires.
Embed the widget. Start receiving reports. Stay compliant.
Since February 2024, every online platform operating in the EU must accept reports of illegal content, act on them, explain decisions to affected users, and let them appeal. You need a Statement of Reasons for every restriction. You need an internal complaint mechanism. And if a regulator asks, you need an audit trail.
Most small and mid-size platforms have no process for any of this. ClearAct gives you one — in about fifteen minutes.
How it works
Add a single script tag to your site. Visitors get a reporting form that meets Article 16 requirements out of the box — content location, illegality grounds, reporter contact, good-faith declaration. Your brand, your colours.
Every report is logged, timestamped, and tracked. Reporters get an automatic acknowledgement with a case reference. No reports lost in an inbox.
Review the reported content, record your decision, and ClearAct generates a Statement of Reasons — the document Article 17 requires you to send to every affected user. One click.
Affected users can appeal directly through a built-in complaint mechanism. You review, re-examine, and issue a final reasoned decision. Article 20, covered.
Features
Your platform needs to let anyone — not just registered users — report illegal content. ClearAct's embeddable widget handles this. It collects everything Article 16 requires, confirms receipt to the reporter automatically, and routes reports to your dashboard. Customise categories, language, and appearance to match your site.
A clean reviewer dashboard built for the daily loop: open reports, inspect linked content, record a decision, move on. ClearAct generates a fully structured Statement of Reasons from your decision — legal ground, factual basis, remedies, appeal instructions — and delivers it to the affected user automatically. No templates to fill in. No emails to compose.
When a user disagrees with your decision, they need a way to challenge it — and Article 20 says you must provide one. ClearAct includes an appeal flow: the affected user submits a counter-argument, you re-examine the case, and the system records your final reasoned decision. The entire exchange is documented.
Every report, decision, notification, and appeal is stored with full timestamps and an immutable audit log. When you need a transparency report, ClearAct generates it from your actual data — no manual compilation. When a regulator or court asks for documentation, you export it.
Track orders from Digital Services Coordinators with deadline countdowns and compliance status. Report suspected criminal content to law enforcement with structured referral forms. For marketplaces: notify purchasers when illegal products are detected.
Integration
Add a single script tag to your platform. Users see a branded reporting button. Submissions arrive in your dashboard instantly. No build tools, no backend changes, no dependencies.
<!-- Add to your platform -->
<script
src="https://cdn.clearact.eu/widget.js"
data-publishable-key="pk_live_xxx"
data-lang="auto"
></script>
<!-- That's it.
Users see a floating report button.
Submissions go to your dashboard. -->Pricing
The free tier gives you a compliant reporting mechanism today. Paid tiers add the workflow that saves you hours every week.
€0/month
Everything you need to start receiving reports compliantly.
€39/month
Stop filling in templates by hand. Get a proper workflow.
€99/month
For platforms with a team and reporting obligations.
Custom
For platforms that need deep integration and full localisation.
FAQ
If you operate an online platform where users can post content — a marketplace, forum, hosting service, social platform, review site — and you have users in the EU, the Digital Services Act likely applies to you. ClearAct handles the notice-and-action obligations (Articles 16–22) that apply to all hosting services, regardless of size.
The DSA defines "online platform" and "hosting service" broadly. If users can upload or publish content on your service and EU residents can access it, you should assume it applies. ClearAct's free tier lets you put compliant infrastructure in place at no cost while you assess your full obligations.
Yes. No credit card required, no time limit. The free tier gives you a working reporting widget, automatic acknowledgements, a report log, and Statement of Reasons templates. You can run on it indefinitely. Paid tiers add workflow automation — auto-generated documents, reviewer dashboards, appeal handling — that save time as report volume grows.
All data is stored in the EU.
Yes — upgrade or downgrade at any time. All your data is retained regardless of tier. If you downgrade, you lose access to tier-specific features but your full report history stays intact and becomes available again if you upgrade later.
Your data is retained after cancellation to ensure you can meet any outstanding regulatory obligations. You can export everything before or after cancelling.
ClearAct gives you the tools and document structure the DSA requires, but it does not provide legal advice. The Statement of Reasons templates and workflows are built to meet the regulation's structural requirements. Whether specific content is illegal under applicable national law is a legal judgment that remains yours or your legal counsel's to make.
Embed the widget. Start receiving reports. Generate your first Statement of Reasons.
Get started free